About Us

Kaeru, Boosting Customer Retention

Why "Kaeru"?

Kaeru frog

You might be wondering, what’s with the name “Kaeru” and the frog theme?

 

We get it—it’s a bit quirky. But there’s a reason behind it! “Kaeru” is the Japanese word for frog, and in Japanese culture, the frog is a symbol of good fortune. Interestingly, “Kaeru” also means “to return,” reflecting our belief in the power of coming back to basics and focusing on what truly matters in business: exceptional customer experiences and efficient processes.

 

So, while our love for frogs might seem unusual at first, it embodies our commitment to bringing good fortune and positive transformation to your business.

Pretty cool, right?

Our Goals For You

Our Mission

Welcome to Kaeru CX, your launch pad to a more organized and efficient business journey.

We are former small service business owners who understand the challenges of juggling multiple responsibilities while striving to provide exceptional customer experiences. Our journey began in the pond business, where we leveraged automation to streamline our processes, save time, and stay organized. This transformation allowed us to focus on what truly mattered: delivering an outstanding experience to our customers.

 

At Kaeru CX, we believe that every business, no matter its size, deserves the tools to succeed. Our CRM platform is designed with this philosophy in mind, providing comprehensive features such as sales automation, detailed reporting, lead source tracking, revenue tracking, integrated email marketing, and customizable automations.

 

Our mission is to empower other business owners with the same tools and strategies that helped us thrive. We are passionate about helping you create a customer experience-centric business, just as we did. With Kaeru CX, you can elevate your business to new heights, ensuring you have more time to focus on growth, customer satisfaction and more family time!

 

We can’t wait for you to join us on this journey and allow Kaeru CX to be a trusted partner in helping you achieve your business goals. Together, we can leap into a future of organized success and unparalleled customer experiences.